At jilicc, we believe gambling should always be fun — a form of entertainment, not a way to make money or escape problems. We've built a full set of responsible gaming tools directly into the platform so every player can stay in control, set their own limits, and get help if they ever need it. This page explains everything available to you.
Every jilicc account comes with these tools built in. No need to call support — activate them directly from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your jilicc account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising one requires a 24-hour cooling-off period.
Decide in advance how much you're comfortable losing in a given period. When your net losses hit the limit you've set, jilicc will automatically prevent further play until the period ends. It's one of the most effective ways to keep gambling within your budget.
Set a reminder to pop up after a defined period of play — 30 minutes, 1 hour, or whatever works for you. When the reminder appears, you'll see exactly how long you've been playing and how much you've wagered. A simple nudge that makes a real difference.
Need a short break without fully closing your account? A cooling-off period temporarily suspends your ability to deposit or play for a set number of days — from 1 day up to 6 weeks. Your account remains open and your balance is safe throughout.
If you feel your gambling is getting out of hand, self-exclusion lets you block access to your jilicc account for a minimum of 6 months or permanently. During self-exclusion, you cannot log in, deposit, or play. Contact support to activate this immediately.
Reality Check sends you a periodic on-screen summary showing your session time, total bets placed, and net result. It's designed to cut through the flow of play and give you an honest snapshot of where you stand — so you can make a clear-headed decision about whether to continue.
Honest answers to these questions can help you understand your relationship with gambling. If you answer "yes" to three or more, we strongly encourage you to use jilicc's responsible gaming tools or speak to our support team.
Remember: Gambling should always feel like entertainment. The moment it starts feeling like an obligation or a solution to a problem, it's time to take a step back.
If you need to talk to someone, our support team is available 24/7 via live chat on the jilicc platform or by email at [email protected].
Do you spend more money on gambling than you originally planned, even when you tell yourself you'll stop at a certain amount?
Have you ever borrowed money, sold belongings, or skipped bills in order to fund your gambling on jilicc or elsewhere?
Do you find yourself thinking about gambling frequently — planning your next session, replaying past bets, or calculating potential winnings?
Have you tried to cut back or stop gambling but found it difficult or impossible to follow through?
Do you gamble to escape stress, anxiety, boredom, or personal problems rather than purely for entertainment?
Have family members, friends, or colleagues expressed concern about how much time or money you spend gambling?
After losing, do you feel a strong urge to return and win back what you lost — sometimes called "chasing losses"?
Setting up responsible gaming limits on jilicc takes less than two minutes. Here's exactly how to do it.
Head to jilicc.today and log in with your registered mobile number and password. If you don't have an account yet, registration takes under two minutes.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu. This is where all your personal preferences and limits are managed.
Find the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, loss limits, session reminders, cooling-off, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limit or duration, and confirm. Deposit and loss limits take effect immediately. Increases to existing limits require a 24-hour review period.
For your security, jilicc will send a confirmation to your registered mobile number or email address. Verify the change to activate your chosen limit or restriction.
Self-exclusion requests are handled directly by our support team to ensure they're processed immediately and correctly. Reach us via live chat or email any time — we respond within minutes.
jilicc is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not just a legal requirement for us — it's a core part of how we operate. We believe that every player deserves access to tools and information that help them stay in control of their gambling.
We take a proactive approach to responsible gaming. That means building protection tools directly into the platform, training our support team to identify and assist players who may be struggling, and making it easy to set limits or take a break at any point. If you ever feel that gambling is becoming a problem, jilicc will always support you in taking the right steps.
Our promise: jilicc will never pressure you to continue playing, increase your limits, or ignore a self-exclusion request. Player wellbeing always comes first.
Responsible gaming at jilicc is built on a few straightforward principles that every player should keep in mind:
Problem gambling can develop gradually. Knowing the warning signs early makes it much easier to address. Watch out for the following patterns in yourself or someone you know:
If any of these sound familiar, please reach out to our support team or activate the self-exclusion tool on your jilicc account. There is no shame in asking for help — it's the right move.
If you are in crisis: Please stop playing immediately and contact our support team via live chat. We can activate a self-exclusion on your account within minutes and point you toward further support resources.
jilicc is strictly an 18+ platform. We do not permit anyone under the age of 18 to register or play, and we take this obligation seriously. During registration, all players are required to confirm their age. We also conduct identity verification (KYC) checks to confirm that players are who they say they are.
If jilicc identifies or suspects that a player is under 18, the account will be suspended immediately and all funds will be frozen pending investigation. Any winnings accumulated by an underage player will be forfeited.
If you share a device with younger family members, we strongly recommend using device-level parental controls to prevent access to gambling websites. You should also never share your jilicc login credentials with anyone, including family members.
Self-exclusion is the most powerful responsible gaming tool available on jilicc. When you self-exclude, your account is fully blocked — you cannot log in, deposit, or place any bets for the duration of the exclusion period.
jilicc offers the following self-exclusion options:
To request self-exclusion, contact our support team via live chat or email. We will process the request immediately — there is no waiting period. During self-exclusion, jilicc will also suppress all marketing communications to your registered contact details.
If you attempt to create a new account during a self-exclusion period, jilicc will close it as soon as it is identified. We use identity matching to detect and prevent this.
Important: Self-exclusion is a serious step and cannot be reversed before the exclusion period ends. Please consider a cooling-off period first if you're unsure — it gives you a break without permanently closing your account.
All jilicc customer support staff receive training in responsible gaming awareness. They are trained to recognise behavioural patterns that may indicate a player is experiencing difficulties — such as unusually large or frequent deposits, extended play sessions, or distressed communications.
When our team identifies a player who may be at risk, they will proactively reach out to offer information about responsible gaming tools and support options. This outreach is always handled with sensitivity and without judgment.
jilicc also uses automated monitoring systems to flag accounts that show patterns consistent with problem gambling. These accounts are reviewed by our responsible gaming team, who may apply temporary limits or reach out to the player directly.
If you're concerned about your gambling or someone else's, please don't wait. The sooner you reach out, the easier it is to get things back on track. jilicc's support team is available 24 hours a day, 7 days a week.
Our support team handles all responsible gaming queries in both Bengali and English. Whether you want to set a limit, take a break, or self-exclude, we'll walk you through it step by step with no pressure and no judgment.
Remember: Reaching out for help is a sign of strength, not weakness. jilicc is here to support you — not just as a player, but as a person.